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T

Tom & Co

London, United Kingdom

50-249Contact for ratesResponds in 24h

About

Tom & Co is a London e-commerce agency building Adobe Commerce and headless storefronts for retail brands, with a separate AI practice covering generative imagery and workflow automation.

Our Take

An e-commerce agency first—Adobe Commerce and headless storefronts for LeMieux, Oliver Bonas, Agent Provocateur and Barker & Stonehouse—with an AI practice that has produced two engagements worth reading.

The LeMieux image work is the stronger one: generating lifestyle photography variants across a catalogue of more than 10,000 SKUs, so a customer can see a product on a horse the color of their own, at about a tenth of the cost of traditional production. Every generated image is queued for manual approval before it goes live, which is the detail that separates this from a demo.

For BigChange, inbound emails are parsed into jobs automatically across a client base of insurance firms, holding SLA compliance with under two minutes of staff time per job.

The headline claims—30-plus AI projects in production, 120-plus agentic automations live—are the agency's own count and only two of them are published. The weaker fit is a buyer outside retail operations: this bench is strongest where the AI attaches to a commerce workflow.

Key strengths

  • Generative imagery in production across a 10,000+ SKU catalogue at roughly a tenth of photography cost, with human approval built into the pipeline
  • The BigChange parsing work shows the same team doing unglamorous back-office automation with SLA figures attached
  • Named retail clients with individual case studies—LeMieux, Oliver Bonas, Agent Provocateur, Barker & Stonehouse

Good to know

  • "30+ AI projects in production" is a self-reported count against two published AI cases—ask to see the rest
  • The AI sits inside an e-commerce practice; for AI outside a commerce workflow this is not the specialist bench
  • No founding date, no rates, and no company LinkedIn found
Gabor Kiss

Reviewed by Gabor Kiss

Founder & Curator, AIAgencies.eu · Aug 6, 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

LeMieuxAI generation of lifestyle image variants across a 10,000+ SKU catalogue, letting customers see products matched to their own horse's color; near-full catalogue coverage at about 10% of traditional photography cost, every image manually approved before publicationSource
BigChangeAI parsing of inbound emails into automated job creation across tens of insurance clients; under two minutes of staff time per job and no missed business from breached SLAsSource
Oliver BonasHeadless PWA with AI-powered search and discovery; 45% higher mobile conversion, 35% higher average order value, 12 international marketsSource
Barker & StonehouseHeadless commerce platform with AI-powered search and an editorial Inspiration Hub; 81% revenue uplift and 78% more transactionsSource

Also worked with

Agent Provocateur

Industries

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