Softspring
VerifiedVerified AgencyThe agency confirmed ownership of this listing from a company email address. Every listing passes editorial review before it is published. Claiming is always free.Madrid, Spain
About
Softspring is a Madrid software and AI firm building custom platforms, systems modernization and governed AI automation for product and operations teams.
Who They Work With
Founder-led products that need one AI feature built properly, with the data boundary and the human checkpoint decided up front.
Based on 3 client engagements with a source URL · researched 7 Sept 2026
Our Take
The AI service page argues the right thing: demos die between pilot and production, answers should be anchored to your own sources with the source shown, autonomy granted case by case, every decision traceable, data on EU infrastructure, and governance documentation written for supplier reviews under the EU AI Act.
The published evidence behind it is one AI build—La psicóloga en casa, where Google's Gemini matches patients to psychologists from the stated reason for consultation without private patient data reaching the model, alongside Stripe payments and integrated video calls on a Symfony platform.
The rest of the portfolio is careful software engineering rather than AI: an e-commerce architecture rebuilt in phases onto CloudSQL, Redis and autoscaled containers, which stopped crashing at campaign launches.
The weaker fit is a model-first problem; this is a 2-9 person studio at €50–75/h building products that have AI in one part of them.
Key strengths
- The AI positioning is written as engineering constraints—grounded answers, per-case autonomy, traceability, EU-hosted data—rather than as capability claims
- The psychologist-matching build states what was deliberately withheld from the model: private patient information never reaches it
- Case studies describe architecture decisions and their consequences, including phased migrations that avoided touching business code
Good to know
- One published AI project against several conventional software builds—ask for a second AI engagement and what it does in production today
- A 2-9 person team at €50–75/h—confirm capacity and the maintenance arrangement before depending on a system they build
- Governance documentation is promised for supplier reviews rather than shown—ask to see the artifact from a completed project
Reviewed by Gabor Kiss
Founder & Curator, AIAgencies.eu · 7 Sept 2026
Based on the agency's publicly available portfolio. Our assessment is independent—agencies cannot pay to change it.
Notable Clients
Every engagement documented in a published case study
Documented engagements: La psicóloga en casa, Librio, and Contigo energía. All 3 carry a source URL on file.
Industries
Contact Softspring
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