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Shift Agency

Frankfurt, Germany

10-49Contact for ratesFounded 1997
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About

Shift Agency is a Frankfurt digital and brand agency running a generative-AI practice across conversational interfaces, retrieval-based content systems and AI enablement for enterprise brands.

Who They Work With

Enterprise brands and institutions rebuilding a website, newsroom or brand platform, with AI applied to marketing and visibility.

Based on 8 client engagements with a source URL · researched 16 Sept 2026

Our Take

The published projects are brand platforms and relaunches for large names: entega.de rebuilt in six months with more than 400 pages and 2,000 images migrated, ten order flows reworked and WCAG 2.2 AA met, alongside Hyundai's motorsport platform and newsroom, the Frankfurter Buchmesse brand platform and deutschland.de for the Federal Foreign Office's publisher.

AI is where the claim runs ahead of the evidence—eight services are listed, from conversational interfaces and sentiment analysis to agentic development with local small language models, plus the firm's own ALMA process for brand visibility inside AI answers—but no case study is attached to any of them, and the search-monitoring layer of ALMA runs on Peec AI, a third-party tool.

Read it as positioning rather than track record: the AI work sits on the marketing side—visibility, content, customer experience—so if the job is a model inside an operational process, ask which of the eight services has gone live for a client and who operates it after handover.

The weaker fit is buyers who need to check a shipped AI system before the first call; what this portfolio documents is brand and platform delivery, with AI layered on top of it since 2025.

Key strengths

  • ISO/IEC 27001 certified since January 2024, with generative-AI use written into the ISMS (approved platforms, GDPR handling)—that shortens security review in regulated procurement
  • 45 specialists and two named managing partners, one of whom founded the predecessor agency in Frankfurt in 1997; partner in the AI Hub Frankfurt since 2025
  • The ENTEGA study carries a named quote from the client's marketing lead and links the live site, so the delivery claim is checkable rather than asserted

Good to know

  • None of the eight AI services carries a published case study—ask for one client where it went live, what it replaced and what it measurably changed
  • AI search monitoring runs on Peec AI rather than a system built in house—clarify which parts of an ALMA engagement are tooling you could license directly
  • The AI Masterclasses and the ALMA cycle are enablement and advisory formats—confirm whether your scope ends with a recommendation sheet or with a system in operation
Gabor Kiss

Reviewed by Gabor Kiss

Founder & Curator, AIAgencies.eu · 16 Sept 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Documented engagements: ENTEGA Plus, Hyundai Motorsport, Hyundai Connected Mobility, Frankfurter Buchmesse, Fazit Communication, Metaplan, Eye-Able, RaboDirect, Lufthansa, Deutsche Bank, and ZDF. 8 of 11 carry a source URL on file.

ENTEGA PlusFull relaunch of entega.de with B2C and B2B shop in six months: frontend rebuild, migration of 400-plus pages and 2,000 images, ten order flows, 32 TYPO3 modules, WCAG 2.2 AASource
Hyundai MotorsportBrand platform and media asset system combining brand presence and press work in one platformSource
Hyundai Connected MobilityBrand platform for a new mobility unitSource
Frankfurter BuchmesseNew brand platform from strategy to build, plus the digital edition of the fairSource
Fazit CommunicationRelaunch of deutschland.de, the Federal Foreign Office's online magazine, in ten languages (2023), and the Tatsachen über Deutschland relaunchSource
MetaplanWebsite relaunch and digital brandingSource
Eye-AbleUX and UI update for a digital accessibility vendorSource
RaboDirectWebsite relaunch for the direct-banking brandSource

Also worked with

Lufthansa
Deutsche Bank
ZDF

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