#3 of 15 AI agencies in Madrid
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Intelygenz
Madrid, Spain
About
Intelygenz is a Madrid AI consultancy and part of the VASS group, building process automation, machine learning and computer-vision systems for banking and telecoms clients.
Our Take
Eight AI case studies, all in banking and telecoms, and all but one anonymized. The exception is MetTel, whose ticket-triage system is published with 52% of corrective maintenance operations resolved by AI, 45% faster resolution and 75% correct next-action predictions, plus a quote from their operations side.
The anonymized studies carry the same shape of number—95% call-prioritization accuracy, 89% of inquiries routed without a human—so the measurement discipline is visible even where the client is not.
Founded 2002 and part of VASS since 2022, with 12 of those years on AI specifically, at a listed €45–85/h.
Best for buyers in banking, insurance or telecoms who weigh a measured outcome above a nameable logo—and who will ask for the reference call themselves, because seven of eight studies will not supply one.
Key strengths
- The MetTel automation is published with three hard numbers and a client quote: 52% of corrective maintenance resolved by AI, 45% faster resolution, 75% correct next-action predictions
- Every case study states a measured outcome, which is rarer in this market than the anonymity suggests
- €45–85/h for enterprise AI delivery, with more than 20 years of delivery history behind it
Good to know
- Seven of eight case studies name no client—ask for a reference in your sector, and for who owns the model after handover
- Published work concentrates in banking and telecoms; if your domain sits elsewhere, ask what transfers
- Ownership has sat with VASS since 2022—confirm which entity signs, staffs and supports the engagement
Reviewed by Gabor Kiss
Founder & Curator, AIAgencies.eu · 7 Sept 2026
Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.
Notable Clients
Every engagement documented in a published case study
Documented engagement: MetTel. It carries a source URL on file.
Industries
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