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#3 of 10 AI agencies in Vienna

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allUpp

Vienna, Austria

10-49Contact for rates

About

allUpp is a Vienna Salesforce consultancy with a Frankfurt office, implementing CRM platforms and Agentforce AI agents for industrial and mobility clients. It is a recognized Agentforce Implementation Expert.

Who They Work With

Companies already on Salesforce that want Agentforce agents added to service or sales workflows at a fixed package price.

Based on 16 client engagements with a source URL · researched 24 Sept 2026

Our Take

Two of the 16 success stories on the site involve AI, and both run on Salesforce Agentforce inside an existing org: SSI Schäfer's triage classifies incoming service emails, routes clear cases to the service, maintenance or spare-parts team and hands uncertain ones to a person, and vibe moves you uses an agent that summarizes service cases from emails, calls, notes and linked contracts.

Neither write-up publishes a volume, an accuracy figure or a time saving—the SSI Schäfer result is stated as faster responses and an eight-week delivery, in quotes from two of its vice presidents.

The other 14 stories are CRM rollouts with no AI component, so the published evidence is for configuring the vendor's agent platform rather than building models or data pipelines.

The weaker fit is buyers who need AI built outside Salesforce, or on data the CRM does not hold.

Key strengths

  • SSI Schäfer's case triage is live with a documented fallback—uncertain classifications go to a person—and the client's global head of sales credits delivery in eight weeks
  • Package prices are published: an Agentforce use case from €15,990 (basic) or €23,990 (advanced), and a three-hour use-case workshop from €1,390, all excluding VAT
  • 35 people named on the about page with roles, and 16 named-client stories carrying attributed quotes from client executives

Good to know

  • Neither AI write-up reports a metric—ask SSI Schäfer how many cases the triage handles and how often it falls back to a person
  • Every AI engagement shown is Agentforce configuration inside Salesforce—confirm your data and workflow live there, and ask whether agent licensing is included in the package price
  • The team page lists consultants, solution engineers, developers and data analysts but no ML or AI role—ask who writes and tests the agent's instructions and classification schema
Gabor Kiss

Reviewed by Gabor Kiss

Founder & Curator, AIAgencies.eu · 24 Sept 2026

Based on the agency's publicly available portfolio. Own this agency? Claim your profile to provide additional context or request a review update.


How we evaluate agencies

Notable Clients

Every engagement documented in a published case study

Documented engagements: SSI Schäfer, vibe moves you, FIXIT Gruppe, Pfeifer Group, Untis, and Wolfgang Denzel Auto AG. All 6 carry a source URL on file.

SSI SchäferAgentforce case classification on email-to-case: confident classifications route to service, maintenance or spare parts, uncertain ones to a service employee; delivered in eight weeksSource
vibe moves youSales Cloud, Account Engagement and customer community automation for an EV subscription business, plus an Agentforce agent that summarizes service cases from emails, calls, notes and linked contractsSource
FIXIT GruppeSalesforce CRM rollout across 13 countries and 9 languages with SAP integration; no AI component describedSource
Pfeifer GroupSales Cloud, Account Engagement and Salesforce Maps with a one-way SAP connector; no AI component describedSource
UntisSales Cloud, Service Cloud and partner community automating billing and partner settlement; no AI component describedSource
Wolfgang Denzel Auto AGSales Cloud and Marketing Cloud, including digital event management for test-drive days; no AI component describedSource

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