# allUpp vs craftworks

> Two top-rated AI agencies in Vienna. Side by side: published rates, team size, service and industry coverage, and the curator's assessment of both — pairings are never sold.

Canonical page: https://www.aiagencies.eu/compare/allupp-vs-craftworks
Generated: 2026-09-24 · Curated by Gabor Kiss · No paid placements — inclusion, score, and rank are never sold.

## Facts
| | allUpp | craftworks |
|---|---|---|
| Editorial score | 43.8/100 | 61.8/100 |
| Hourly rate | not published | not published |
| Team size | 10-49 | 10-49 |
| Location | Vienna, Austria | Vienna, Austria |
| Founded | — | 2014 |
| Last reviewed | 2026-09-24 | 2026-09-07 |
| Services | AI Agents, AI Consulting, AI Automation | AI Development, Generative AI |
| Industries | Manufacturing, SaaS & B2B | Manufacturing, Healthcare |

## Our take on allUpp
Reviewed 2026-09-24 by Gabor Kiss against published evidence.

Two of the 16 success stories on the site involve AI, and both run on Salesforce Agentforce inside an existing org: SSI Schäfer's triage classifies incoming service emails, routes clear cases to the service, maintenance or spare-parts team and hands uncertain ones to a person, and vibe moves you uses an agent that summarizes service cases from emails, calls, notes and linked contracts.

Neither write-up publishes a volume, an accuracy figure or a time saving—the SSI Schäfer result is stated as faster responses and an eight-week delivery, in quotes from two of its vice presidents.

The other 14 stories are CRM rollouts with no AI component, so the published evidence is for configuring the vendor's agent platform rather than building models or data pipelines.

The weaker fit is buyers who need AI built outside Salesforce, or on data the CRM does not hold.

### Key strengths
- SSI Schäfer's case triage is live with a documented fallback—uncertain classifications go to a person—and the client's global head of sales credits delivery in eight weeks
- Package prices are published: an Agentforce use case from €15,990 (basic) or €23,990 (advanced), and a three-hour use-case workshop from €1,390, all excluding VAT
- 35 people named on the about page with roles, and 16 named-client stories carrying attributed quotes from client executives

### Good to know
- Neither AI write-up reports a metric—ask SSI Schäfer how many cases the triage handles and how often it falls back to a person
- Every AI engagement shown is Agentforce configuration inside Salesforce—confirm your data and workflow live there, and ask whether agent licensing is included in the package price
- The team page lists consultants, solution engineers, developers and data analysts but no ML or AI role—ask who writes and tests the agent's instructions and classification schema

## Our take on craftworks
Reviewed 2026-09-07 by Gabor Kiss against published evidence.

Delivery evidence sits in the navio product line—published success stories describe visual-inspection systems running on production lines with measured outcomes, and navio itself is an MLOps platform with model retraining, blue/green deployment, out-of-distribution detection and edge rollout to Azure IoT and TTTech Nerve.

Names and numbers sit on different pages: VERBUND, Wien Energie, voestalpine and ZKW Group are quoted by name and role in testimonials, while the recent success stories describe "a leading industrial manufacturer" or "a large energy plant operator".

The team page lists 38 people including named engineers, and the AI-sovereignty page addresses on-premise deployment, the EU AI Act and NIS2 directly rather than as a footnote.

The weaker fit is buyers outside industrial operations, or anyone who needs the model architecture named before signing—published detail on the vision work stops at "AI-powered models".

### Key strengths
- Published outcomes carry numbers: 94% accuracy classifying bearings with 82% precision on defect type, 72% faster package inspection, 60% less time on manual toolkit checks
- navio covers the operational side most AI suppliers leave out—retraining, shadow deployments, data-drift and out-of-distribution monitoring, with deployment to edge hardware
- The VERBUND engagement is documented as a multi-year rollout, extended to the Drau and Malta power plant groups, linking their AKS measurement database to their GAMS optimization engine

### Good to know
- The success stories with the strongest numbers are anonymized—ask which named client each deployment belongs to and for a reference you can speak to
- No rates published; anchor against the European range on our rate index and clarify whether navio is licensed separately from the delivery work
- Generative AI is listed as a service but no success story documents a generative deployment—ask for one with an outcome if that is your project

## Which to choose
Choose allUpp for:
- disclosed specialization in SaaS & B2B
- broader service offering — also covers AI Agents and AI Consulting

Choose craftworks for:
- disclosed specialization in Healthcare
- broader service offering — also covers AI Development and Generative AI
- a higher overall editorial score

## Questions buyers ask

### Which has more Manufacturing experience, allUpp or craftworks?
Both agencies show documented Manufacturing work and have similar industry breadth. Compare directly on the agency profiles: allUpp and craftworks.

### Which scores higher overall, allUpp or craftworks?
craftworks scores 61.8/100, 18 points higher than allUpp at 43.8/100. See our methodology for how scores are calculated.

### When should I consider both allUpp and craftworks?
Consider running parallel discovery briefs with allUpp and craftworks if your project spans multiple workstreams, you want competitive proposals to compare scope and approach, or you're undecided between the specialization angles each brings (see the Best for cards above). Most engagements ultimately go with one — but the parallel-brief phase is a low-cost way to validate fit.

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Source: AIAgencies.eu — the curated register of European AI agencies. Rate provenance: "agency-confirmed" = disclosed via submission or claimed profile; "directory-listed" = Clutch or two agreeing B2B directories (lone unverified sources are never written). Full method: https://www.aiagencies.eu/methodology · Rate index: https://www.aiagencies.eu/rates