# Softspring

> Softspring is a reviewed AI agency in Madrid, Spain, listed in the AIAgencies.eu register and last assessed 2026-09-07.

Canonical page: https://www.aiagencies.eu/agency/softspring
Generated: 2026-10-21 · Curated by Gabor Kiss · No paid placements — inclusion, score, and rank are never sold.

## Facts
- Location: Madrid, Spain
- Website: https://softspring.es/en/
- Hourly rate: €50-75/hr (agency-confirmed)
- Team size: 2-9
- Founded: 2018
- Services: AI Consulting, AI Development, AI Automation
- Industries: SaaS & B2B, E-commerce
- LinkedIn: https://linkedin.com/company/softspring

## About
Softspring is a Madrid software and AI firm building custom platforms, systems modernization and governed AI automation for product and operations teams.

## Documented clients
Documented engagements: La psicóloga en casa, Librio, and Contigo energía. All 3 carry a source URL on file.

## Curator assessment
Reviewed 2026-09-07 by Gabor Kiss against published evidence.

The AI service page argues the right thing: demos die between pilot and production, answers should be anchored to your own sources with the source shown, autonomy granted case by case, every decision traceable, data on EU infrastructure, and governance documentation written for supplier reviews under the EU AI Act.

The published evidence behind it is one AI build—La psicóloga en casa, where Google's Gemini matches patients to psychologists from the stated reason for consultation without private patient data reaching the model, alongside Stripe payments and integrated video calls on a Symfony platform.

The rest of the portfolio is careful software engineering rather than AI: an e-commerce architecture rebuilt in phases onto CloudSQL, Redis and autoscaled containers, which stopped crashing at campaign launches.

The weaker fit is a model-first problem; this is a 2-9 person studio at €50–75/h building products that have AI in one part of them.

### Key strengths
- The AI positioning is written as engineering constraints—grounded answers, per-case autonomy, traceability, EU-hosted data—rather than as capability claims
- The psychologist-matching build states what was deliberately withheld from the model: private patient information never reaches it
- Case studies describe architecture decisions and their consequences, including phased migrations that avoided touching business code

### Good to know
- One published AI project against several conventional software builds—ask for a second AI engagement and what it does in production today
- A 2-9 person team at €50–75/h—confirm capacity and the maintenance arrangement before depending on a system they build
- Governance documentation is promised for supplier reviews rather than shown—ask to see the artifact from a completed project

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Source: AIAgencies.eu — the curated register of European AI agencies. Rate provenance: "agency-confirmed" = disclosed via submission or claimed profile; "directory-listed" = Clutch or two agreeing B2B directories (lone unverified sources are never written). Full method: https://www.aiagencies.eu/methodology · Rate index: https://www.aiagencies.eu/rates