# craftworks

> craftworks is a reviewed AI agency in Vienna, Austria, listed in the AIAgencies.eu register and last assessed 2026-09-07.

Canonical page: https://www.aiagencies.eu/agency/craftworks
Generated: 2026-09-21 · Curated by Gabor Kiss · No paid placements — inclusion, score, and rank are never sold.

## Facts
- Location: Vienna, Austria
- Website: https://www.craftworks.ai
- Hourly rate: not published
- Team size: 10-49
- Founded: 2014
- Services: AI Development, Generative AI
- Industries: Manufacturing, Healthcare
- LinkedIn: https://www.linkedin.com/company/craftworks-gmbh

## About
craftworks is a Vienna AI and machine-learning firm building predictive-quality, predictive-maintenance and computer-vision systems for industrial clients.

## Documented clients
Documented engagements: VERBUND, Wien Energie, voestalpine High Performance Metals, voestalpine BÖHLER Bleche, and ZKW Group. All 5 carry a source URL on file.

## Curator assessment
Reviewed 2026-09-07 by Gabor Kiss against published evidence.

Delivery evidence sits in the navio product line—published success stories describe visual-inspection systems running on production lines with measured outcomes, and navio itself is an MLOps platform with model retraining, blue/green deployment, out-of-distribution detection and edge rollout to Azure IoT and TTTech Nerve.

Names and numbers sit on different pages: VERBUND, Wien Energie, voestalpine and ZKW Group are quoted by name and role in testimonials, while the recent success stories describe "a leading industrial manufacturer" or "a large energy plant operator".

The team page lists 38 people including named engineers, and the AI-sovereignty page addresses on-premise deployment, the EU AI Act and NIS2 directly rather than as a footnote.

The weaker fit is buyers outside industrial operations, or anyone who needs the model architecture named before signing—published detail on the vision work stops at "AI-powered models".

### Key strengths
- Published outcomes carry numbers: 94% accuracy classifying bearings with 82% precision on defect type, 72% faster package inspection, 60% less time on manual toolkit checks
- navio covers the operational side most AI suppliers leave out—retraining, shadow deployments, data-drift and out-of-distribution monitoring, with deployment to edge hardware
- The VERBUND engagement is documented as a multi-year rollout, extended to the Drau and Malta power plant groups, linking their AKS measurement database to their GAMS optimization engine

### Good to know
- The success stories with the strongest numbers are anonymized—ask which named client each deployment belongs to and for a reference you can speak to
- No rates published; anchor against the European range on our rate index and clarify whether navio is licensed separately from the delivery work
- Generative AI is listed as a service but no success story documents a generative deployment—ask for one with an outcome if that is your project

## Compared head-to-head
- craftworks vs enliteAI: https://www.aiagencies.eu/compare/craftworks-vs-enliteai
- craftworks vs Waterglass: https://www.aiagencies.eu/compare/craftworks-vs-waterglass

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Source: AIAgencies.eu — the curated register of European AI agencies. Rate provenance: "agency-confirmed" = disclosed via submission or claimed profile; "directory-listed" = Clutch or two agreeing B2B directories (lone unverified sources are never written). Full method: https://www.aiagencies.eu/methodology · Rate index: https://www.aiagencies.eu/rates