# Algorithma

> Algorithma is a reviewed AI agency in Stockholm, Sweden, listed in the AIAgencies.eu register and last assessed 2026-08-05.

Canonical page: https://www.aiagencies.eu/agency/algorithma
Generated: 2026-09-17 · Curated by Gabor Kiss · No paid placements — inclusion, score, and rank are never sold.

## Facts
- Location: Stockholm, Sweden
- Website: https://www.algorithma.ai
- Hourly rate: not published
- Founded: 2022
- Services: AI Consulting, AI Development, AI Agents, AI Automation
- Industries: E-commerce, FinTech, SaaS & B2B

## About
Algorithma is a Stockholm AI firm building agent systems for customer service, marketing and finance operations, with a second office in Gothenburg.

## Documented clients
Documented engagements: Byggmax, CDON, Coor, Jeppesen, Movestic, and Bohlins Maskiner. All 6 carry a source URL on file.

## Curator assessment
Reviewed 2026-08-05 by Gabor Kiss against published evidence.

Five named clients, five agent deployments, and two of them carry the kind of number most agencies leave out.

Byggmax moved more than 80% of its customer tickets off human handling across mail, chat and phone. CDON's agents resolve about 35% of inquiries, more than 2,000 a week. Coor got a secure agent platform built for deployment across the organization rather than a single use case, Movestic modernized case handling to add capacity without adding cost, and Bohlins built an agent for navigating a complex spare-parts catalog.

That is a coherent practice: customer operations, agents, Nordic mid-market and enterprise. No research projects, no strategy decks.

Founded in 2022, so the track record is short and the firm publishes no team size. Best for a company that wants a specific customer-facing process automated and measured; ask how the deployment was staffed and who runs it now.

### Key strengths
- Two published deployments with hard adoption numbers—80%+ of tickets and 2,000+ inquiries a week—which is rare specificity for agent work
- Every case names its client; nothing here rests on an anonymized description
- A narrow, repeatable practice in customer operations rather than a broad AI menu

### Good to know
- Founded 2022 with no published team size—confirm who delivers and what happens when they are booked
- The portfolio is concentrated in customer service and retail; if your problem is industrial or regulated, ask for a comparable reference

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Source: AIAgencies.eu — the curated register of European AI agencies. Rate provenance: "agency-confirmed" = disclosed via submission or claimed profile; "directory-listed" = Clutch or two agreeing B2B directories (lone unverified sources are never written). Full method: https://www.aiagencies.eu/methodology · Rate index: https://www.aiagencies.eu/rates