# Adnovum

> Adnovum is a reviewed AI agency in Zurich, Switzerland, listed in the AIAgencies.eu register and last assessed 2026-08-07.

Canonical page: https://www.aiagencies.eu/agency/adnovum
Generated: 2026-09-21 · Curated by Gabor Kiss · No paid placements — inclusion, score, and rank are never sold.

## Facts
- Location: Zurich, Switzerland
- Website: https://www.adnovum.com
- Hourly rate: not published
- Team size: 250+
- Founded: 1988
- Services: AI Development, AI Consulting, Generative AI
- Industries: FinTech, Public Sector
- LinkedIn: https://www.linkedin.com/company/adnovum

## About
Adnovum is a Zurich-headquartered software and AI consultancy delivering secure custom development, generative AI and identity solutions for banks, insurers and the public sector.

## Documented clients
Documented engagements: Gebäudeversicherung Bern, Strassenverkehrsamt Kanton Aargau, UBS, BKW Power Grid, and PostFinance. All 5 carry a source URL on file.

## Curator assessment
Reviewed 2026-08-07 by Gabor Kiss against published evidence.

The Berna voicebot at Gebäudeversicherung Bern is the strongest published AI engagement: it answers claim calls in parallel during storm events, handles up to 2,700 calls a day, transcribes Swiss German dialect into structured claim files, and is quoted by GVB's Head of Innovation by name.

Read the delivery split before scoping—the speech technology is Spitch's, and Adnovum's contribution is the architecture, the Azure integration, the conversational UX, data migration and the managed service that runs it.

The wider client library is substantial (UBS, PostFinance, BKW, cardossier, Mobility) but is software engineering and information security rather than AI, so the AI practice is younger than the 1988 founding date suggests.

### Key strengths
- A production AI system with a named public-sector client, an attributed client quote and operating volumes published—rare specificity for Swiss work
- Managed-service model covers monitoring, reporting and continuous improvement, so handover is not a cliff edge
- A second voicebot for the Aargau road traffic office suggests the pattern is repeatable, not a one-off

### Good to know
- Establish who owns and supports the model layer when the underlying speech vendor is a third party
- Most published cases carry no AI—ask for the AI-specific reference rather than the general client list
- Berna is currently limited to storm and hail claims in German; French and 24/7 operation are stated as future work

---
Source: AIAgencies.eu — the curated register of European AI agencies. Rate provenance: "agency-confirmed" = disclosed via submission or claimed profile; "directory-listed" = Clutch or two agreeing B2B directories (lone unverified sources are never written). Full method: https://www.aiagencies.eu/methodology · Rate index: https://www.aiagencies.eu/rates